Agency Personnel
Requesting P45 or P60

Why am I paying too much tax?

Your current tax code is printed on each of your pay slips. This is generated from documents supplied to us by you – either a P45 or the P46 form which is supplied in your joining pack which can also be printed from the Inland Revenue website - click here

Without a P45 or P46 you will be paid under an emergency tax code. If the tax code that you are paid under is either a BR code or a week 1 code then you could still be paying more tax. To query your code you may contact the Inland Revenue on 0845 3667851. You will need our tax reference which is U16/531. Having your national insurance number to hand will also help.

How do I get a National Insurance Number?

If you've never been given a UK National Insurance number you should contact your local Jobcentre Plus, Social Security Office or Jobcentre for an interview. They will be able to help you apply. They can also give you a form CA5404. You can then show this form as proof that you've applied for a number. For more information you can phone the National Insurance registration Helpline on 0845 915 7006.

Why Haven’t I been paid yet?

Have your timesheets been submitted? If we do not know the hours worked we cannot pay you.

Have we your correct bank details? If these have been entered incorrectly on your starter form then payment will not arrive.

Have you changed address and not informed us? If we are paying by cheque instead of bank transfer it will be mailed to the address on our records.

For a timesheet for the week ending on a Sunday the payroll is processed by the Friday of the week following. Payment is made on the next Tuesday and normally takes 2 days before it appears in your bank account. So for a week ending on (for example) Sunday 1st, payroll will be processed by week ending Friday 6th, payment made on Tuesday 10th and should arrive in the bank on Thursday 12th.

Why Haven’t I Received my P45?

Has it been requested? We need to know that you have completed your assignments with us, otherwise we will assume that you are still available and waiting for another assignment.

Have you changed address and not informed us? The P45 will have been mailed to the address on our records.

Is it due yet? We cannot send the P45 out until we have made the last payment for time worked by you.

N.B. You can request a P45 or P60 by clicking on the request option in our website.

Requesting a P45 or P60

To request a P45 or P60 simply click the email link below – this will launch an email to our accounts department – once your email has been received you will be sent a confirmation email to say that your request has been registered.

accounts@ukpslegal.com